Privacy Policy.
We at Shabo Pay are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. This privacy policy outlines how we collect, use, and store the information you provide when using Shabo Pay.
Collection of Information
To provide our services effectively, we collect the following information from you:
- Registration Information: When you create a Shabo Pay account, we collect your name, date of birth, phone number, email address, password, and government-issued identity card (such as your Ghana card).
- Face Recognition Data: During the registration process, we may also request a video selfie of your face for identity verification purposes.
- Transaction Information: We collect data related to your transactions, including purchase history, payment information, and order details.
- Usage Information: We collect information about your interactions with our mobile app, including log data, device information, and usage patterns.
Use of Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your Shabo Pay account, process payments, and provide customer support.
- Identity Verification: To verify your identity, prevent fraud, and enhance security, we may use the video selfie you provide.
- Transaction Processing: To facilitate transactions, including approving or declining purchases based on your creditworthiness.
- Improving Our Services: We analyse user behavior and feedback to enhance our app's functionality, user experience, and features.
Disclosure of Information
Shabo Pay may share your information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who help us with identity verification, payment processing, and customer support.
- Legal Compliance: We may disclose your information as required by applicable laws, regulations, or to protect our rights or respond to legal requests.
- Business Transfers: If Shabo Pay undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.
Access to Account and Profiles
You can access and update your personal information by logging into your Shabo Pay account. You can also modify your preferences and settings within the app.
Your Choices
You have the following choices regarding your information:
- You can close your Shabo Pay account at any time by contacting our customer support.
- You can manage your communication preferences to control the type of notifications you receive.
Your Information and Rights
You have the right to:
- Access your personal information and receive a copy of the data we hold about you.
- Correct any inaccuracies in your personal information.
- Request the deletion of your account and data, subject to legal and regulatory requirements.
- Lodge a complaint with your local data protection authority.
Other Information
Shabo Pay is committed to maintaining the security and privacy of your data and will take reasonable steps to protect it from unauthorised access and use.
We may update this Privacy Policy as necessary to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Shabo Pay
Last Updated: 21st October 2023.
